Martin B. <br/><br/>
Quality Customer service 

 - Los Altos:  Pub.Crisp  0 
 - 90 p. 
 - 3rd edition .
<br/><br/> A Positive Guide to Superior Service 
<br/><br/><label>ISBN: </label>1560522038 
<br/><br/><label>Subjects--Index Terms: </label>Quality Customer service 
<br/><br/><label>Dewey Class. No.: </label>658.7-812  / M349