Finch L. <br/><br/>
Telephone courtesy and customer service 

 - Los Altos:  Pub.Crisp  0 
 - 64 p. 
<br/><br/><label>ISBN: </label>931961181 
<br/><br/><label>Subjects--Index Terms: </label>Telephone courtesy and customer service  
<br/><br/><label>Dewey Class. No.: </label>658.812  / F492