Dru Scott <br/><br/>
Customer satisfaction 

 - Menlo Park:  Pub.Crisp  0 
 - 112 p. 
 - Revised edition  .
<br/><br/><label>ISBN: </label>1560520841 
<br/><br/><label>Subjects--Index Terms: </label>Customer satisfaction : The OtherHalf of Your Job. 
<br/><br/><label>Dewey Class. No.: </label>658.812  / S41