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| 040 | _cMN-UlLSGH | ||
| 041 | _aEnglish | ||
| 082 | _2ДАА | ||
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| 082 | _bC949 | ||
| 100 | 1 | _aCrosby P.B. | |
| 110 | _aAnalytic - Qualitative;Research - Social Aspects;Commerce, com/tions, transport | ||
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| 245 | 1 | _aLet`s Talk Quality | |
| 260 | _a-NY.: | ||
| 260 | _bPub.McGraw-Hill | ||
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| 300 | _a-210 p. | ||
| 740 | 1 | _aAnalytic - Qualitative;Research - Social Aspects;Commerce, com/tions, transport | |
| 653 | _aLet`s Talk Quality : 96 Questions You Alwas Wanted to Ask Phil Crosby | ||
| 700 | _aCrosby P.B. | ||
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