000 00709 a2200277 4500
003 MN-UlLSGH
008 a130416b mp ||||| |||| 00| 0 eng d
020 _a1560521783
040 _cMN-UlLSGH
041 _aEnglish
082 _2ДАА
082 _a658.812
082 _bG382
100 1 _aGerson F.
110 _aConsumer satisfaction;Commerce, com/tions, transport
240 1 0 _a658.812
245 1 _aMeasuring Customer Satisfaction
260 _a-Menlo Park:
260 _bPub.Crisp
260 _c0
300 _a-112 p.
740 1 _aConsumer satisfaction;Commerce, com/tions, transport
653 _aMeasuring Customer Satisfaction
700 _aGerson R. F.
942 _cBK
999 _c22981
_d22981